Telephone etiquette pdf

 

    TIPS & TRICKS FOR TELEPHONE ETIQUETTE. The telephone is one of the most important and commonly used tools in business. Multitudes of businesses. 8. Basic business telephone etiquette. Key words and phrases a bad time a good time Use the phone professionally: be polite, respect other people's time. communication skills, basic telephone etiquette, tips for voice mail messages, and The use of effective telephone skills creates a positive image for the entire .

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    Telephone Etiquette Pdf

    Telephone Etiquette. Sample Please follow this link: http:// nipalraroter.ml . Sample Module: Aspects of Phone Etiquette. Solution 1: Ask a co-worker to answer your phone when you are away from your desk. Solution: Learn good telephone etiquette and remember to be kind and. Telephone Etiquette Guide. Answering Calls for Your Department/Office. 1. Answer promptly (before the third ring if possible). 2. Before picking up the receiver.

    Telephone Etiquette. Telephone etiquette means being respectful to the person you are talking with, showing consideration for the other person's limitations, allowing that person time to speak, communicating clearly and much, much more. Good phone etiquette is important because we cannot see the facial expressions and body language of the other person and they cannot see us. We must compensate by choosing our words carefully and using much more tone inflection to convey our message than if we were face to face. Sadly, despite this, billions of dollars are spent annually on the various means of excluding the human factor from communication. We regularly have to deal with impersonal recorded messages on voice mail that direct us to select a number from a menu or to leave a recorded message. This is becoming standard business practice and a challenge to good phone manners when we are finally able to talk to a person. We also encounter an ever increasing number of answering machines.

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